General Q & A

• FAQ-1001. Some times my cursor changes to the picture on the left, and I can't do anything in the program. What do I do?

• FAQ-1002. I think my datafile is damaged, can I fix it?
• FAQ-1003. How do I update my ootpik application?
• FAQ-1004. How do I account for items and services used internally like supplies, or free meals?
• FAQ-1005. The Client won't remember the Server IP address and I have to type it in each time I open the program.

• FAQ-1006. When I open the program it doesn't ask for my password to login.
• FAQ-1007. How do I control employee access?
• FAQ-1008. How do I set up and use prepaid cards, and how are they reported?
• FAQ-1009. What keyboard shortcuts can I use on the payment screen?